Secure Online Ordering

Payment Options

For U.S. and Canadian customers we accept VISA, MasterCard, Discover or American Express credit cards, in addition to ATM / Debit cards with a VISA or MasterCard logo, via our secure, online shopping cart. We also accept payment via PayPal.

All rings are custom made to order, to your specifications. Therefore your card is charged at the time you submit the order.

Credit cards and shipping addresses- A request to ship to an address that is not the credit card billing address may require additional verification. To make verification quicker, please contact your card company (look for a toll free number on the card) and add the desired address to your account.

To pay by personal check, cashier's check or money order, please print the online order form and mail with payment to our studio address. Sorry, we do not accept COD orders.

International Orders

Sorry, we only ship to U.S., Canada, and APO / FPO addresses.

Sales Tax

Cascadia Design Studio, a Washington State based company, collects sales tax on purchases by Washington State residents.

Order Acknowledgement

All rings are custom made, per order, to your specifications.

Upon receipt of your order, we will send a confirmation email to the address you provide us. This email will list the details of the ring you have specified. Please review the order information closely and contact us by phone or email if any item is not as you intended. If we do not receive notification of any changes within 24 hours of our confirmation email, we will move your order into the production queue.

If your email has a spam filter, or is set to only receive messages from people you know, please copy / paste cascadiadesign@comcast.net to your Address Book or list of Safe Senders. We respect our customer's privacy and only send email regarding your order.

Order Cancellations

All rings are custom made, per order, to your specifications. Should you, for any reason, need to cancel your order after the ring has gone into production, and prior to our shipment, a 20% cancellation fee will be charged to partially offset our material and production costs. After shipment, our Return Policy applies.

Shipping & Handling

We provide free shipping and handling for delivery in the U.S. or Canada.

Receipt

You will receive an order confirmation / receipt via email and a printed packing slip with your ring.

If you have any questions please contact us for personal assistance.