U.S. Shipping Options
Typically we complete your ring in 10 to 12 days. Rush Production options bundled with delivery methods are available during checkout:
- 10-12 day Standard Production with Priority Mail
(3-4 business day transit time) $4.95 - 10-12 day Standard Production with FedEx 3 Business Day
(Continental US only) $19.50 - 9 day Rush Production with Priority Mail
(3-4 business day transit time) $26.00 - 5 day Rush Production with FedEx 3 Business Day
(Continental US only) $50.00 - 5 day Rush Production with FedEx Business Day Overnight
(Continental US only) $70.00
*FedEx will not deliver to PO, APO or FPO boxes, nor deliver on non-business days.
*We send all FedEx packages with "adult Signature Required" (21+ years with photo identification.)
** FedEx does not offer Overnight Delivery to all Zip Codes. Check with FedEx before selecting Overnight Delivery if you are in a rural area.
Credit Cards and Shipping Addresses
A request to ship to an address that is not the credit card billing address requires additional verification. Please contact your card company (look for a toll free number on the card) and add the desired ship address to your account.
Shipment Tracking / Lost Shipments
Priority Mail is not tracked. However, it is sent with a unique Delivery Confirmation bar code that is scanned by your postal carrier upon delivery. The delivery date and delivery location is then posted at www.usps.com. Cascadia Design Studio is not responsible for loss of packages after the USPS postal carrier confirms delivery.
If you do not have a locking mailbox, or require complete tracking from shipment to arrival, we recommend you upgrade shipping to FedEx for added security and tracking.
For protection against loss, and for proof of delivery, we send all FedEx packages with "signature required". Cascadia Design Studio is not responsible for loss of packages after FedEx confirms delivery.
Undeliverable Shipments
Packages that are undeliverable for any reason (wrong address provided, delivery not accepted, adult not available to sign for package, etc) are not eligible for refund. Customer is responsible for all return shipping costs incurred by Cascadia Design Studio.
Packages returned to Cascadia Design Studio as undeliverable can be re-shipped, if requested, at customer expense. Customer is responsible for all return shipping costs incurred by Cascadia Design Studio.
Return Shipping
Customer will be responsible for proper packaging, and shipping plus insurance charges to return a ring to Cascadia Design Studio. Customer assumes risks for loss or damage of contents while in transit to Cascadia Design Studio.
Exchanged or re-worked rings sent by Cascadia Design Studio are mailed via First Class Mail with Delivery Confirmation.
