Shipping - US

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US Shipping Options

US customers may select Priority Mail w/ Delivery Confirmation, FedEx Overnight, 2-day or 3-day delivery to within the continental United States during checkout. We will notify you via email when your ring ships.

No handling fees. One shipping charge covers up to four rings in the same package.

We typically craft and ship your ring within 8 to 12 days. Shipping options reduce transit time, but not the time it takes to make your ring.

US Ship Options: Cost: Transit Time: Notes:
Priority Mail $4.80 3-5 business days US & APO, FPO only
FedEx 3-Day* $18 3 business days US except AK & HI
FedEx 2-Day* $24 2 business days US except AK & HI
FedEx Overnight** $38 One business day US except AK & HI

*FedEx does not ship to PO, APO or FPO boxes, nor deliver on non-business days.

*We ship all FedEx packages with "adult Signature Required" (21+ years with photo identification.)

** FedEx does not offer Overnight Delivery to all Zip Codes.  Check with FedEx before selecting Overnight Delivery if you are in a rural area.

Credit cards and shipping addresses- A request to ship to an address that is not the credit card billing address may require additional verification. To make verification easier, please contact your card company (look for a toll free number on the card) and add the desired address to your account.

Shipment Tracking / Lost Shipments

Priority Mail is not tracked. However, it is sent with a unique Delivery Confirmation bar code that is scanned by your postal carrier upon delivery. The delivery date and delivery location is then posted at www.usps.com. Cascadia Design Studio is not responsible for loss of packages after the USPS postal carrier confirms delivery.

If you do not have a locking mailbox, or require complete tracking from shipment to arrival, we recommend you upgrade shipping to FedEx for added security and tracking.

For protection against loss, and for proof of delivery, we ship all FedEx packages with "signature required".  Cascadia Design Studio is not responsible for loss of packages after FedEx confirms delivery.

Undeliverable Shipments

Packages that are undeliverable for any reason (wrong address provided, delivery not accepted, adult not available to sign for FedEx, etc) are not eligible for refund.

Packages returned to Cascadia Design Studio as undeliverable can be re-shipped, if requested, at customer expense.

Return Shipping

Customer will be responsible for proper packaging, and shipping plus insurance charges to return a ring to Cascadia Design Studio. Customer assumes risks for loss or damage of contents while in transit to Cascadia Design Studio.

Exchanged or re-worked rings sent by Cascadia Design Studio are shipped via First Class Mail with Delivery Confirmation.

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